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House of Care

Click to see how other patients feel about The House of Care


New

Receiving Encrypted Email from NHS

If you have requested that the Practice contact you by e-Mail, we may feel that the information we're going to send needs to be sent by Encrypted Mail.  Where this is the case we will require you to register for an encryption account with NHS.  This is accessible by the first encrypted mail you receive from us and the guidance can be found at this link.

16 July 2018

Practice Manager


The House of Care letters for patients born in July are now complete and in the post.  We are trying to get your Information Gathering appointments to be carried out within the first half of July and your Review Appointments carried out in the second half of the month.

Join us this Saturday, 16th June, between 10:00 and 12:00 at the Fochabers Public Institute to find out about the House of Care, how it will benefit the community, and learn about our team, the changes that we have made - and what we have planned for the future

Practice Manager


We're entering a new era in how we care for our patients.  Fochabers Medical Practice is one of only a handful of medical practices in the Grampian area to champion 'The House of Care' - which is designed to help patients manage long term chronic conditions.  It's about putting you at the centre of our care and support planning; it's about you having a conversation with your GP, Practice Nurse, and the wider GP practice team.

We want to consider you as an equal partner in your care and support.  We want to talk about your priorities through a conversation involving information sharing, joint decision making, goal setting and action planning; all supported by a healthcare professional.  We want you to have an improvement in your experience of care.

What will you notice?  

1.  In June of this year we will be sending out invitation letters to all patients, with long term chronic conditions, who were born in the month of July, and thereafter July for August etc.  The letter will invite you to an initial consultation with the Practice Nurse in order to take tests.

2.  The test results will then be sent to you to give you time to reflect and think about what you want to speak to the Practice Nurse, or GP if required.

3.  Your next appointment will be a consultation with the Practice Nurse, or GP is required, focussing on what matters to you and discussing how to support you to manage your condition(s).

4.  Both you and the Practice Nurse, or GP if required, will write a plan for how to manage your condition.  This might involve being signposted to local groups or any other practical steps that will help support you to better manage your health.

Date for your diaries!

  • Saturday 16th Jun between 10.00 - 12.00 at the Fochabers Public Institute
  • Tea & biscuits
  • Explanation and presentation of Fochabers Medical Practice by the Practice Manager followed by Q&A
  • Browse through the 3rd Sector Market Stalls to see what help is available to you

Watch this space - and follow us on Facebook

Practice Manager


Notice: Please note the MSW Prescription Service is no longer active. Please use the new Vision Prescription Service linked below.
https://www.myvisiononline.co.uk/vpp/

Vision Online Services

 
Patients using a shortcut to the MySurgeryWebsite for Repeat Prescriptions can still access the forms because this page is a standard form used throughout the UK. This means that patients can still send us prescription requests; but please be advised that we are only using Vision Online Services to process online prescriptions!

SDAFMH

Sponsoring Scotland's Domestic Abuse and Forced Marriage Helpline


Updates 25 Mar 18

COPD Tracker

Download the COPD Tracking PDF and chart the affect that COPD is having on your wellbeing.  There's an embedded Excel Spreadsheet that will allow you to plot your annual percentage information:  Click Here

Practice Manager


Updates 29 Mar 18

Vision Online Services are Live

(and they work!)

Register as soon as possible and you will receive a confirmation E-Mail giving your logon details

Please feel free to share this information

This is a Significant change on how we are doing our business

We have discontinued the Online Prescription Facility on this Website.  The Practice has switched to Vision Online Services.

It is very important that you download and complete the form if you want to continue to order your Repeat Medication online!  Otherwise you will have to come into the surgery!  Vision Online Services is very easy to follow:

  • You must have completed the form - in full!
  • You must have a unique ID for each person registered
  • You must produce Identification of who you are!
  • You will be sent an email with your logon details and a confirmation SMS.
  • This link will provide you with instructions on how to logon to Vision Online Services.
  • You will have your own unique password to access this service.
  • Using the service is really easy!

Vision Online Services will initially provide Fochabers Medical Practice patients with the facility to order Repeat Prescriptions directly into our computer system.  However, in the near future we will also be opening up the facility to book appointments with the GP or nurse on a trial basis.

Watch this space!

Practice Manager


Update 8 Mar 18

Free Complementary Pain Management Service Tuesdays

Do you need help with: Pain Management, Muscular or Skeletal Issues, Chronic and Long Term health conditions, or restricted flexibility and movement?  Well this could be for you............!

We are pleased to announce that Victoria Cranna and Teresa Elliot are offering FREE complementary therapy sessions every Tuesday beginning 13 March 2018 for a limited time - contact Reception and ask for more details - and to book your free appointment....!

Practice Manager

PAin


Increase in Capability

We are proud to announce that from Mon 12 March 2018 we have a significant increase in capability with the Advanced Nurse Practitioners.  Grant Redford will be joining us on a full time basis; and our resident ANP, Sharon Kinniburgh, has agreed to increase her hours to full time with effect 1 Mar 18. 

So what does that mean in real terms?  We will have 2 ANPs operating Mon - Fri with each of them having a half day off, rotating Wed and Thu afternoons.  Cover will be provided from 08:30 - 18:00 every day!

Did you know that ANPs can cover almost all of the responsibilities normally associated with GPs - including prescribing?  To put it into perspective, the only cases that ANPs cannot deal with are: Mental Health, Under 2 Year olds, and Pregnancy!

This is excellent news for us as a Practice, and even better news for our patients!

Practice Manager


Updates 20 Feb 18

House of Care

The House of Care programme for Grampian is being planned right now!  Fochabers and Aberlour Medical Practices are at the forefront of planning and implementing today's modern approach to sustainable and efficient care for patients!  This is going to change how patients are being looked after - watch this space!

House of Care

Travel Form - Charges

Please be advised that with effect 01 Apr 18 there will be an administrative charge of £15 per half hour for processing Travel Forms.  The minimum charge will be £15.00

Practice Manager


Update 8 Feb 18

RIGEVIDON ADVICE

The practice has been made aware of current social media conversational threads following on from the recent reports of a young woman experiencing a stroke having had being changed to the combined oral contraceptive pill (COCP) Rigevidon. 

We would like to reassure patients that this is not a risk associated solely with this brand.  All COCPs carry a small increased risk of a clot forming, not just Rigevidon, which is why we ask patients on these medications to attend annually for a check to ensure that their risk is not above what is considered acceptable. We hope this provides some reassurance.

Mike Brown | Practice Nurse


Update 6 Feb 18

House of Care

Fochabers Medical Practice have been successful in being selected as an early adopter of the extremely successful House of Care Programme!

2018 - Practice Closure Dates

The practice will close for the following Bank and Public Holidays:

  • 2 Apr 18
  • 7 May 18
  • 9 Jul 18
  • 24 Sep 18
  • 25 & 26 Dec 18
  • 01 & 02 Jan 19

We are also closed 14 Feb 18 from 13:00 for essential staff training and education.

Thank you for your understanding

Practice Manager


Update 8 Dec 17

SMS & E-Mail Messaging Service

We have an SMS and E-Mail reminder and recall service facility and need your up-to-date mobile details and e-mail address contact details for us to provide you with updates and reminders.  You will be able to cancel appointments from your SMS messages and help us to provide a more efficient service.    Please contact

fochabersadministrator@nhs.net 

with your details so that we can update our system - or let our reception staff know your details as soon as possible.  Thank you in advance

Practice Manager


Patient Survey

We Ask - You Speak - We Listen - We Learn - We Change

We've carried out an internal survey on our practices and we think we're pretty good at what we are doing.  However, that doesn't mean we are good, and it doesn't mean that we are serving you as a community; because only you can tell us that.  Help us to find out that what we are doing well - and more importantly, that what we are not doing so well, and what you think we should be doing in order to make us 'What Good Looks Like' in the field of being a successful Medical Practice.  Thank you for your consideration.

Practice Manager


Update 15 Oct 17

Holiday Vaccinations

Please be advised that we require 6 weeks' notification for travel vaccinations.  

Practice Manager


Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.

Access

All patient areas at Fochabers Medical Practice are suitable for wheelchair access.  The main entrance has push-button automatic doors.  For patients with hearing aids there is a loop system at the reception desk.  We have access to a translation service for those of whom do not speak English as a first language. 


Help prevent suicide: ask about the warning signs and help save lives. Find out more at www.chooselife.net/askSDAFMHFacebook

(Site updated 16/07/2018)
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