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Practice Management

Practice Manager

Keith J Anderson MBE

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment, information management and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Fochabers Medical Practice is committed to providing a quality service to the community.  Please feel free to offer us advice on how we can improve our service to you by contacting us at fochabersadministrator@nhs.net for the attention of the Practice Manager.

Administration

Reception

Administration Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They are an essential part of the efficiency of the practice and can provide basic information on services and results, and direct you to the right person, depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims (see current charges), patient records, carrying out e-searches and practice audits.

Mrs Jacqui Dobson

Mrs Moyra Duncan

Mrs Joanne Swift

Mrs Dorothy Nicol

Mrs Anne Hamilton

 
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