Appointments

These are the maximum number of patients that we can see on a daily basis – when we have our full compliment of practitioners. We may, however, have to take into consideration sickness and holidays. Patience and understanding will probably get you seen as quickly as possible – shouting will take much much longer!

Online Appointment System

Access the online appointment system

Appointments

We may be able offer an appointment on the day. Ask the Clinical Administrator if you wish to see a particular doctor, for example if you have seen them already with your problem.

For an appointment phone 01343 820247

On the phone

If you wish to speak to a doctor or nurse on the phone you can be given an appointment for them to phone you back. You will be asked to confirm the phone number you want called on and to be available 10 mins before and after your phone appointment. During busy periods, or during staff shortages it may not be possible to guarantee a time for the GP or nurse to call you.

Telephone Number Withheld

We have increasing problems trying to contact patients who use a call-barring system to block calls from withheld numbers. For confidentiality, the surgery telephone number is withheld. If you use call-barring on your telephone line we will be unable to contact you by telephone. If you wish to discuss this, please contact the practice manager.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.